Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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Good price and delivered as promised Thank You ...Tony Lloyd
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Excellent Service, all received, and very happy. ...Alan Bull
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery. ...David Hunt
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again. ...Mr John Fullerton
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Exactly what was required, on time and reasonably priced. ...John McDonald
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor ...G Taylor
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Great service with regular updates on delivery. No need to chase anyone product arrived as described ...Christopher Robinson - Evolve Services Group Ltd
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Great service and amazing prices at least 10% cheaper than a few other sites I tried. Will definitely use myTub again.
The delivery was on time - particularly like the regular email updates to let me know how the order is progressing. ...Praba Kugathasan
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