Delivery date well communicated and delivered as promised. Excellent service. ...Kieren Tucker
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ...A Lennon
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend. ...John Wardley
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Ordering was very easy to do as was payment. The price of the product was excellent as was the delivery charge of only £12.00. The goods arrived earlier than the anticipated date. Overall excellent. ...IAN BROWN - LOCHY CARAVAN PARK LTD
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it. ...James Brannigan - James Brannigan
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Many thanks for my bathroom accessories, very good quality, I am very pleased with them. Also many thanks for the prompt delivery.
Mary Devereux ...mary b devereux
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Excellent service ...Kevin Kenny
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much. ...Delia Jallands
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Absolutely delighted with my replacement Wash hand basin from Mytub. Product arrived on time and as described. Great support from Samantha and the team, really very well pleased. Would highly recommend Mytub for providing such a good service. Once again many thanks. ...G Nugent
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