Good and very fast Delivery to Germany. Everything was very good. ...Oliver Sandner
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent service and good communication. ...Dr Andrew Dodd
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Many thanks for a prompt delivery and responce to miss order ...Nottinghamshire Fire
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excellent service, all you want from an online service. thank you ...tim
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Very pleased with the price. It was delivered on time. ...John Harris
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Excellent communication, very quick delivery. Very happy to recommend and would use again. ...Janice Cleland
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
...mark jameson
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...Paul Tilson
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Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean ...Maurice Kean
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