Pretty slow delivery ...Peter Lythgoe
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future. ...Andy
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
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Excellent service in every respect. would buy from you again. ...Howard Briggs
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Order received in time given. Good service. Thanks. ...Allendale Estates
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation ...Jonathan Mosse Renovations
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
...Roy Kilborn
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The brushes arrived next morning. Exceptionally quick service. Well done. ...G A SMITH
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Goods received in good time, will use this supplier again. ...Kamran mallick
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Very good communication. Delivery worked a treat. Excellent service. ...Sharon Harton
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