I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
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My order for the "difficult to source" AirCon filter spares that I needed was exactly what I wanted. It was delivered before the date advised by MyTub.
I searched the internet for the part number and found nowhere in the UK offering this part at the price offered by MyTub.
...James Evans
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Good service, order arrived within a few days.
...William Bennett
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Right part delivered promptly. good service
...Andy Hayter
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Great service and fast delivery
...MR D M HENDERSON
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Many thanks delivering package on the date as stipulated.
...Dr Harry Eccles
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS
...michael john smith
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
...John Mellon
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account.
...Catherine Clark
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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
...Cara Charlesworth
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£
£765.38 
