This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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I received the replacement sink unit as described and have now fitted it without any issues. Despite a delay in delivering the unit, communication regarding dispatch and delivery was great. ...Michael Jocelyn
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The services and shopping experience with MyTub from ordering to
delivery were 1st class ...ian boyd
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again. ...Brian Hook
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I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks ...D.C. Duncan
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi ...Mustafa Alkindi
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Good communication and quick delivery. Would highly recommend ...Angela Ralte
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Thank you I got my order now final , you do not know how my happiness
after I went to get it today and I will not try to order any thing more from
you again . You have very bad service ,
Best Regards,
Mr Hefny
...yaser hefny
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very good service thank you customer satified ...maindee nhandymans
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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