First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again.
...Paul OBoyle - Q3
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend.
...Helen Kennedy
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Excellent service, very quick delivery and very competitive prices. Recommended.
...James Poole
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though.
...David Townend
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MyTub have one of the best websites I have ever used. I can find almost anything I need without fuss and without rip off prices. On ordering I was given an estimated delivery date and the day before delivery an email arrived confirming the delivery - this is a great service. This is the second time I have used MyTub and it will not be the last I am sure.
...Colin Hoggett
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Everything arrived as promised.
...Terry Kent
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Excellent service for a part that couldnt be sourced anywhere else.
...Janet Davis
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Very pleased with the service, price and quick delivery.
...Jessica Cobban
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£
£31.38 
