it`s all OK.
...Robert Pachler
|
I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified.
...Bruce Armstrong
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Thank you for the immediate response. Goods received as expected.
...Nigel Williams
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me
...Martin Frain
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x
...James Randell
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you.
...Louise Thornton
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
...Sam Plumbe
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You
...Steve MacDonald
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service.
...Perrys
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Very efficient service. Thank you.
...Sandra Glenton
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£
£8.68 
