Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that.
...Paul james construction
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Very efficient delivery and notifications of transit. Thanks
...Nigel Appleby
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Best price on the net great communication .would use again.
...Paul glynn
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Brilliant service. Very well packaged.
...sabrina allybokus
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced
...MARTIN SEYMOUR
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part.
...Martyn Probert
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Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
...Barry Driscoll
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!
...Caroline Green
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Great price, very fast shipping, would definitely recommend
...Paul Bickel
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£
£8.68 
