Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
...David Clark
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Hello Team,
I collected my ordered items from PTS, just around the corner from where I live. Your service has been extremely efficient and reliable. I really appreciate the care that your staff took to identify a way that I could get the items and the courtesy with which they notified me. I have been kept regularly updated on the progress of the order and availablility of the items for collection.
I will certainly use your service again if I have other similar requirements. Many thanks,
Yours sincerely,
D. Morris ...Debra Morris
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Yes thank you received in one piece. ...Mrs C Gilboy - 1-2 Call Drainage
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Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so. ...Robert McNaughton
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Item arrived the next day , great service !! ...Paul James
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I am so impressed with the excellent service very quick responding to my enquiry regarding an obsolete part which I cannot get hold of anywhere else!
Communication also excellent by email and over the phone
Will certainly recommend your company to friends and colleagues !! ...Patricia Christides
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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
...Nigel Morley
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Perfect. Delivered on time and in perfect condition. Would buy from this company again. Great price and service. ...Dorothy Fraser
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result. ...Philip Taylor
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