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Ecl Ep-101 Liquid Dp Switch 25-400mbar |
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition. ...Ram Tiwary
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All worked-out very well, well done, thank you, ...Jean-Luc Laloe
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell ...OC
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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Brilliant service, easy to use website and very fast delivery. The product I bought was supplied by the Plumb Centre who could not help me - I got all the help I needed from My Tub and it was cheaper! Many thanks.
...Helen
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We were very impressed by the service from Mytub. We collected our order less than two days after placing it. We will be recommending them to all our friends and famliy. Thanks. ...Jennifer Morris
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The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet. ...Mr M J Doodson
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Great service thankyou. The first time I have used mytub and I will be using again. ...malcolm davies
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Why choose MyTub Limited for ecl ep-101 liquid dp switch 25-400mbar EP-101?
- Fast deliveries
- Nationwide UK distribution delivery network
- Local pickup if required
- Professional Human Service
- Pre sales tech advice
- Second to none after sales service
- This ecl ep-101 liquid dp switch 25-400mbar EP-101 is a genuine branded
product
- Worldwide export if required
- Read what the experts, our customers have to say above.
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