Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
|
cant fault your service ...andy ablett service
|
The Honeywell CM927 Programmer ordered via MyTub worked absolutely fine once the binding process had been initiated twice, this with the original RF receiver.
The service provided by MyTub was within the scheduled delivery time.
The product received has proved satisfactory and reliable.
I had no difficulties or problems using the website and was able to source the required component easily.
E Matthews
...Edgar Matthews
|
Thank you for your excellent service - I will definitely use you again and recommend you to family & friends ! ...Andrea Burns
|
The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley ...Brian Townley
|
Good company,will use again. Highly Recommend. ...David M Russell
|
Arrived in good order exactly on time and as stated in the catalogue.
Thank you. ...Greg Borgartz - Essex Wildlife Trust
|
Very happy with the product and delivery thankyou ...Linda Black
|
Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships ...G Reynolds
|