Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks. ...Paul Barnes
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Once again Fantastic service on a hard to find item.
Thank you very much! ...Tom Hawthorne
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product ...Matt Quinn
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks! ...Robert Gilmurray
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Very happy with service ...Stephen Spence
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Excellent service, part received within just a few days. Would definitely use again. ...Caroline Rose Northamptonshire Police
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again. ...K.L.Simpson
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Great price, cheapest on the market for the products I ordered, plus delivered the day you said you would.
Will definitely be shopping here again
Thanks ...Stephen Cox
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