Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again.
...Scolton Country Cottages
|
superb service, frequent contact and updates and speedy service. would definitely use again thanks
...jeemy - jawl architects
|
Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM
...Vincent Manahan
|
Staff very helpful. Part was delivered to a local depot for collection within a few days to save on the delivery cost. Would definatly use MyTub again
...George Johnson
|
Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
|
Excellent service form MyTub. Email communication very good, delivered the goods to the door of our house very quickly - even faster than stated in the emails. Radiators delivered were in good condition, and the correct parts. Price was better than competitors, will use MyTub again.
...Alan Walton
|
While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
|
Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again.
...Mark Robinson
|
Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.
...Rae Osborne
|
Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help.
...Martin Roskilly
|
£
£72.29 
