Dear "mytub":
I have received my package today. Im very happy about the service and attention I have received. I want to thanks specilly to Christine, Jeannette, Rachel and Deborah. They help me a lot, when choosing the product according to my requeriments and when buying it, also with the packaged traking.
The shipping was faster than expected according to the distance. Great service.
Thank you.
Regards,
Agustina ...Agustina Ivana Bubich
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful. ...Nicholas Warner
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You. ...Ray Clark
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White ...Daniel Thomas White
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Really pleased with this sink, was kept well informed with delivery ...Jane davies
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for ...STUART EWENS
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All good ...David Vale
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hi, thanks for a good all round parts, service, and delivery. All good. cheers, James
...james wolstencroft - j wolstensroft
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Excellent service, arrived as advised.
...Andy Muckle
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