Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
------------- -------------------------
Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
|
Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
...Maria Vasilyeva
|
Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ...Guy Greenwell
|
Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company. ...Raymond Hancock
|
item arrived as specified, good service, would recommend ...Mrs Eileen Hague
|
Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed. ...David Beck
|
Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks. ...Pauline Barthel
|
i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much. ...David Paterson
|
Good service thanks - kept me advised well on status of order. Goods packaged well. ...P H Lisle
|
Very happy with service and product. ...Enigma Interactive Ltd
|