First time I have used yourselves but will definately use again much better than some of the suppliers I have used. ...Andrew Melton
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again. ...MRS ALISON SMITH
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From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client. ...C Taylor
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again. ...William Rowley
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Fantastic service.......rare in this day and age, Thank you ...Lynda
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order delivered morning of 29.03.2012 thank you for the excellent service you provided and chasing up the special connection collar required
with regards
rod harrison ...Rodney Harrison
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again. ...Jeffrey Robinson
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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Excellent, very fast delivery, thanks. ...Tony Parkin
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