I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
|
Thankls so much for all the excellent service ...CAROLE ALLCORN
|
Excellent service really efficient will use you again. Neil ...Neil Purdue
|
Thank you received my order, item has been fitted, great service ...Michael Brennan
|
The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
...Jim Gardiner
|
Excellent service- item received in good order and on time. Many thanks ...Patrick Clarke
|
long del date given but goods did arrive on date due now fitted thanks for your efficient service ...Mr Tinus Buitendam
|
The staff were very helpful and helped me to source the part needed and it was delivered when they informed of the date. I am extremely pleased with the service and would use them again and recommend them to others ...Selby District AVS
|
easy to use website, good service, kept me informed of every stage of the delivery. ...Daniel Carr
|
Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
|