We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!
...Alex Docherty
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I ordered a Honeywell 7 day unit online the item arrived the following day.The service and product flawless ,highly recommended.
...Derek Hoyle
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive.
...Stephen Gomersall
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many thanks for my filter received on schedule,
excellent service.
...Roger Vernon Bird
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Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me.
...I Booth
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done.
...Brian Sydney Lawson
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
...David Hall
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Excellent service and very good communication.
...Jette Bramby-Gunary
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
...C D GREENFIELD
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£
£18.94 
