The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...RAE HALDENBY
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I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy. ...William Delaney
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excellent price and speed of service. very impressed ...THOMAS SOUTH
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Good quick service, exactly what I orderded. Easy to access the website site. Thank you. ...LYNDA SQUIRES
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
...Roy Kilborn
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
...Stewart Anderton
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done! ...Paul Kohn
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied. ...Vimal Patel
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Excellent, very fast delivery, thanks. ...Tony Parkin
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