Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart. ...Michael Fellows
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The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service. ...peter dutton
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Good service and communication - would recommend. ...Gordon Dougan
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help ! ...Annie Meadows
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Superb as always ...Matt Fishenden - Albany Reactive Services ltd
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side. ...michael shearing
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Bit of a delay - 1st because out of stock, then something went wrong with the delivery order. But they kept me advised and and,when it did arrive, all ok and at good price with free delivery on order over £25.
Would use again.
Nick Jenkins ...Nick Jenkins
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Simple ordering system and prompt confirmation, updates and delivery. ...Louise
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Fantastic and delivered promptly ...Georgina Pearce
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