Excellent service, prompt delivery
...John Carley
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order.
...David Asquith
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you
...Nick Mooney
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Great customer service, however the web pricing on the tube is a bit misleading
...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.
...MR D A FRANKS
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Excellent service, quick reply to questions and delivery on day I wanted.
Would recommend!!!
...Amanda Robotham
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job.
...alan leiper
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
...Janet Doohan
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you.
...Sue Mitchell
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£
£37.27 
