Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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very happy with product that arrived on time ...Foxhaven Design Ltd
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Excellent, good communication, received in good time & the item is as per the order. Thanks. ...David Cook
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All as planned, great service!! ...Martin Shepherd - Shepherd Contracting
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Exceptional service. Programmer arrived next day ...P J Coleman
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with. ...Phillip James
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Order completed, very satisfied. I was able to obtain information promptly and updates were fine but I had to prompt to asscertan that the expected delivery was infact to be the actual, the day before delivery was due.
I would recomend and will use again provided the price is right.
Thanks. ...Hugh Marley
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Good and prompt service. Kept me updated all the time. Order arrived on the stated date and as described. Very pleased. Will recommend everyone to give a go ...Vineet Singh
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery. ...David Hunt
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece. ...Phil
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