Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
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Great service at reasonable price. ...Colin Mendelowitz - CJMPM Limited
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend ...The Old Bungalow Guest house
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Delivery was later and was delivered to the wrong address despite our address details being all over the paperwork and parcel.
Sam however, who delt with the issue was fab! ...Penny Sherwood - Fluid Power Supplies
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ...David Standing
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Hi, Many thanks,, excellent service.
L payne ...Payne and Watkins Ltd
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer ...Stephen Plant
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends. ...David Paterson
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