Tremendous product and great service.
...Sean Ramsden
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Parts arrived in good time. Excellent service.
...Liam Cross - Trinity College Dublin
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.
...John Plumbly
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED
...Susan Guyler
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation.
...Flow Dynamics Ltd
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everything was smooth ... arrived perfect - many thanks
...mandie simon
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Great service, fully communicative during delayed out of stock order, which is very important. great product.
...Duncan
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The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
Regards
Mike Morrice
...Michael Morrice
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Very efficient service. Thank you.
...Sandra Glenton
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£
£12.21 
