Top marks for customer support. New bath arrived with a couple of scuff marks on it. Contacted MyTub - staff were very helpful and the marked tub was picked up later that same day. New tub arrived in perfect condition a few days later. Nice bath and excellent service. Thanks.
...Tony Watson
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Every think is ok thanks
...stewart norris
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excellent price quick delivery time
...JAMES MORLEY
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.
...John Plumbly
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Excellent service, order delivered on promised date.
Well done.
...Mr. Brian Helyar
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄
...Susan Cox
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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them...
...Eric Robotham
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you.
...Sue Mitchell
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Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots.
...Mr LDJ Clark
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£
£37.27 
