Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object
...robert sexton
|
The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
|
very good service!
...stephen rothwell
|
Fantastic service. Received when said and easy ordering system. Thanks
...William Payne
|
after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
------------- ------------------------- ----------------------
Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub
...dennis curley
|
While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10
...John Thomson
|
Excellent service, very efficient
...Philip McElhinney
|
Excellent service and good communications! Managed to get me a sink unit which was no longer readily available, direct from supplier. Delivered ahead of schedule. First class!
...Robert Holland
|
Ordered what I needed and it arrived when they said it would, no fuss.
Thank you.
...Ms English
|
Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.
...John Plumbly
|
£
£82.86 
