Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden ...Elizabeth Burden
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Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered
Very happy with the service ...Mark Tanner
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Delivered on time, Very helpful in offering me correct alternative as my request item was discontinued. Good people.
...Tim de Paravicini - Yoshino Ltd.
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Excellent service ,you got me sorted when the original one I ordered was obsolete ,
Just waiting for it to be fitted now
Thank you for your help
Mrs P. Marsh , ...Mrs P Marsh
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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Fantastic service and fast delivery.
Thanks very much. ...Marilyn Gritten
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Excellent service, very pleased with the availability of spares, and the rapid delivery once ordered.
...Mr R D BUCK
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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Once again, very satisfied with cost, service & communication. Many thanks. ...M.E. Williams
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FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
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