Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again. ...Trevor Handley
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Really pleased with the service! After weeks of searching for a toilet seat impossible to get on the he high street, we used MyTub who supplied a quality product via a local merchant. I wouldnt hesitate to recommend you. Thanks! ...Mrs Pamela Carter
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it`s all OK. ...Robert Pachler
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Radiant received in good condition and in good time too. Thank you. ...Blue Flame Gas Services
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Excellent service, well done. Part arrived as promised in 2 days. ...Geoff Tyler
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done! ...Geoff Yeates
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks ...austin carter
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ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
FANTASTIC SERVICE ...BARRY FRY
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals ...Mrs Norah Powell
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