Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as
...Peter D Allum
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again.
...charles coulson - Charles Coulson
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
...Anthony Liverpool
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Good range of products, competitive pricing, good communications and swift delivery. I would use Mytub again. Thanks
...Richard Bowman
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Good service, fast response to questions and efficient delivery. Thanks.
...Stuart Mackrell
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you
...Celia Handel
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Many thanks for what seemed to be an obscure gutter item. I spent ages looking on the internet. Then I discovered MyTub. The item I was looking for was clearly itemised on the website & was supplied with excellent delivery.
My message. Dont waste time on the others, go straight to MyTub.
Thank you.
...Laurence Parsons
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave
...David Andrew Nichols
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you
...Ivan Humpage
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
...John Mellon
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£
£166.91 
