Excellent service.
Thanks. ...Craig Williams
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Good service. Very quick delivery ...david daley
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Good website and very good prices and quick delivery ...MJElliott Plumbing
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website. ...Mr LDJ Clark
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Excellent service, communication and delivery.
First class and will recommend to others. ...Stephen Shuttleworth
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items. ...P Saujani
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Part was just under average in price.
Emails about orderpickeddispatched all appreciated.
Delivered within a few days of ordering.
Only complaint would be ridiculously high delivery charge. Over £12 for a jiffy bag through standard post hurt. ...Steven Crump
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Good customer service. Good communication, would definitely use again. Thanks ...Angela Brehaut
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