The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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delivered promptly, thank you ...ian black
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Thank you we received our order, with good customer service.
Thank you ...karen hounsell - kennet court
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Excellent comms and generally a first class purchase. Thankyou ...Roger Auty
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excellent service, happy to recommend to any other buyer ...H W Gravell
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You provided a very quick and efficient service, thank you ...J.Horton
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Picked the item up today. Just what I ordered. A fine delivery process. ...George Fowle
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Item as described. Very good value. Item dispatched and delivered very quickly with regular email updates to keep me informed. Thank you ...Annette Hall
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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them. ...Mrs Chapman
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Great Communication, prompt delivery, well packaged hope to do more business with ...Lee Matthews
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