Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around.
...Debbie Hoole
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Great service prompt. No hassle. Would use again thanks
...Paul Edwards
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order recieved. good service.
...Alan Ringer - Ernest Doe And Sons Ltd
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As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan
...Amar Chohan
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future.
...Geoff Yeates
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Exceptional service. Programmer arrived next day
...P J Coleman
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Item arrived on due date. Thanks
...jeannie gailey
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Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs.
...Edwin Crouzieres
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£
£37.27 
