Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Very impressed with their service - spoke to about 15 companies looking for this part, all told me between 7-10 working days, these guys got it for me in 2!
...Dougal Marshall
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Fast,efficient service. Many thanks. ...Steve Driscoll
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you. ...Ms English
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you. ...Andrew Seaton
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very good service collected items next day from local plumbase cannot fault overall service ...andy stoner
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Thanks for all.
Good service and answer To customer.
Thanks.
...juan pablo escalante - SEM
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Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
Thank you. ...philip sutton
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Excellent service, speedy delivery very pleased with the product. ...Mavis Wood
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