Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Everything went to plan. Thank you ...Nick winter
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Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
...roger appleton
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Competitive price. Quick delivery. Though i completed the order online i called to check stock and ref I spoke to was very friendly Smooth transaction. ...Mill Lane Veterinary Surgery
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Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
Peter Barrow. ...Peter Barrow
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Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
...Clive Orchard
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Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got. ...Jayne Lund
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days! ...NA
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks. ...m b eales
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...Grant S Campbell
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