The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good
...Tom Thornton
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you.
...David Birch
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good service and communication
...lee palmer
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Emailed to confirm delivery and came on time - great.
...Mark Brazendale
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Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
Thank you.
...Lee Williams
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I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done.
...Nik James
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Order received promptly. Customer service excellent.
...Susan Broadbent
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.
...William Gorman
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Good product.
Good communication from the sales team.
...GJ Brown
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£
£24288.79 
