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Dimplex 2 M2 Kit Int And Flashing Slate |
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Service was outstanding ...tony wilkin - ace plumbing
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented. ...Mark Reid
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All my order arrived very quickly and as listed. shows that there is good internet companys out there.
would definitely use again the next time i need more items.
thanks Matt.. ...Matt Coward
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SIRMADAM
THANK YOU FOR THE EMAIL. MY ORDER ARRIVED ACCORDING TO THE TIME AND DATE. EXCELLENT SERVICE. ...pravin kalaiya
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Absolutely brilliant service from start to completion. We received our order in record time and the price was great aswell. We will definately use Mytub again and will tell our othre vendors to use them as well. Great job ...Joel Grant - ACL Engineering Ltd
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts ...Kevin Enfield
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub. ...Martyn Pavier
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I was very pleased with your service and would use you again.
...Peter Butler
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Why choose MyTub Limited for dimplex 2 m2 kit int and flashing slate SOL220SF?
- Fast deliveries
- Nationwide UK distribution delivery network
- Local pickup if required
- Professional Human Service
- Pre sales tech advice
- Second to none after sales service
- This dimplex 2 m2 kit int and flashing slate SOL220SF is a genuine branded
product
- Worldwide export if required
- Read what the experts, our customers have to say above.
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