I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
|
The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
|
Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again. ...LORRAINEJACKSON - ROSE INTERIORS LTD
|
Great item & fast delivery. Shame about pricing it a penny under the free delivery target! ...Michael Healy
|
I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered. ...David Stobbs
|
Excellent comms and generally a first class purchase. Thankyou ...Roger Auty
|
A delay with supply - but kept fully informed of issue - good price for item - will use again ...Donald Fisher
|
Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful. ...Harry Bichard
|
the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
|
Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again ! ...Roy Andrew Hassell
|