great service,quick delivery,recommend to anyone ...andrew lewis
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus ! ...Claire Greengrass
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My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work. ...Janet
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Good service, order received in time stated. ...william arnold
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Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help. ...Ivor Thomas
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Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended. ...Tim Mitchell
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...Peter Branney
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ...Peter Button
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