Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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myTub is the first place I go.First class service. thanks. ...Ian
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first class service thank you ...Brighton Hove
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-) ...mrs janette kirkpatrick - calmac developments ltd
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A great on-line purchase experience excellent service with excellent communications. ...Mark Line
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perfect thanks ...Frank Lidster - Honeywell
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back... ...Mark Lancy
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Great Communication, prompt delivery, well packaged hope to do more business with ...Lee Matthews
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excellent service once we actually got to speak to a customer service agent. ...Peter Jones - Peter Jones Electrical Installations
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
...Shaun Carr
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