Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object ...robert sexton
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A good price and speedy delivery through my letterbox. Frequent email updates kept me in the picture whilst my order was processed. I am pleased with the service and will use again. ...John Main
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful. ...Simon Marriott
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Just as expected. Thank you.
...Nick dobson - FDT GB Ltd
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Excellent service and very good communication. ...Jette Bramby-Gunary
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned. ...Eudes Diemoz
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...Peter Hooper
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Thanks MyTub. I struggled to find the parts available at MyTub anywhere else. I ordered them through the website and although the postage was expensive for such small parts, they arrived promptly and are just what I needed.
I would defiantly recommend this company ***** ...adam foley
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate. ...Ed Sirett - Make Do
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