Very good and helpful service. Would recommend ...hilary stell
|
Wonderful service - and you even realised when Id ordered the wrong thing - psychic too! I really appreciate that you emailed me to check what I actually needed rather than sending exactly what Id ordered. Thank you. ...Wendy Thompson
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
Very prompt service. The only thing there was not an invoice in the box. ...Elizabeth Logan
|
Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP ...Rod Peto
|
received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all. ...reflections
|
Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself. ...JEREMY EDDY
|
Kept me informed all the time of progress of order good coms ...Reg Batcheler
|
The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt!
Regards, Richard Mason ...Richard Mason
|
Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
|