The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.
...richard middup
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Brilliant service brilliant part thank you
...malcolm warne
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks.
...Mr RW Bain
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning.
...Bryan Roberts
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Good service keen price
...MDLamb
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part.
...Martyn Probert
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When the part I ordered went astray in the mail a replacement was sent out quickly and with no quibble. I think this a top class service and will buy again from MyTub.
...Frank Chadwick
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Customer services excellent and product great - would use again.
...Mrs Suzy Francis
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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£
£31.62 
