Great service, good communication and the item turn up on time and in good condition ...Neil Chambers - Chambers Building
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Received excellent service and communication in up-dates on delivery details. Product was as expected. ...Mrs Margaret Hodge
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Good product.
Good communication from the sales team. ...GJ Brown
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excellent service and good price ...brian wakefield
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend. ...Geraldine Smith
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you need to improve your delivery times. Had to wait a month, just not good enough. ...Chittaranjan Pillai
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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Extremely pleased with the service provide. My sink arrived right on schedule, with great communication throughout. Would definitely use MyTub again. ...Paul Gardner
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Parts arrived quickly and well packaged, fitted in minutes great service. ...Smithfield Murray Ltd
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