Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time!
...Roxana Crisan
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Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend.
...Ian Tyerman
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First Class!
...Mrs A Emmett
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The correct items arrived the next day, very good.
...Alun Maddocks
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
...Richard Oakes
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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finally received my order on wednesday 15th febuary when it should of been delivered on the 6th febuary which you did e-mail me and tell me what the problem was, which i was greatful of as i thought it had gone somewhere else. Thankyou for all your e-mails and keeping me up to date with my order.
...David Weaver
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Arrived in good time, thanks.
Will use you again in the future!
...Rachel Measures
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Good price and easy to deal with MyTub, but surprisingly long delivery time.
...Christopher Parnell
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£
£226.71 
