Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service
...Wendy Moore
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Brilliant service. Very glad that I remembered I had used you before.
...Peter Groves
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Good service and part delivered on time
...Malcolm Hieron
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Thank you received my order, item has been fitted, great service
...Michael Brennan
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you.
...Total Hygiene Ltd
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Great company. Very helpful from start to finish.
...Lee Oates
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Good service - very pleased.
...john hart
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.
...Antony Durrant
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The service provided was good and the staff who was dealing with my order was very helpfull.
Thank you,
M Kemperle
...M Kemperle
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£
£39.04 
