Great competitive prices and great customer service. What more could you ask for ...Antony Alldis
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with. ...Phillip James
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Great service from start to finish. A1 ...Brendan Queenan - QOD Construction Limited
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Order was delivered as promised and products matched the description and were of a high quality. Good price and service I would recommend this company. ...Birchenough Construction
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excelent service.. ...Nick Covill
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Order arrived in good time. Unbroken. ...John Alden
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more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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thank you for your prompt and efficient service ...Nick Murphy
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The service from mytub was first class. Thank you. ...JOHN MCCARTHY
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