I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks. ... c wilson
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Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
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Order arrived on the day stated. Good service. ...Andrew Smith
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Order Received with Thanks
...RSD Supplies
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tanks for all, I received to day and is ok.
...aquarius srl
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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NIce fast turnaround and quick delivery ...Lee Batehup
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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The online system was easy to use and the order came within 2 days - great service 😠...J M Whittam
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project. ...David Doyle
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