1st class service Thank you
...Mr G Robinson
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!
...Alex Huett - TGS Total Groundwork Solutions
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Just what I was looking for and a quick delivery.
...Norman Scott
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Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again.
...Graham Leonard
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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again.
...Matt Clancy
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!
...Dave
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.
...Timothy Hayton
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Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you.
...Joanne Elkington
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Quick despatch, easy website to use, good comms and great value
...Amanda Butcher
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£
£175.44 
