Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ...Peter Clark
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good service, friendly staff ...edward newell
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good ...Brian Farrell
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control knobs arrived on time in good order.
Thanks ...John Lawrence Millar
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Great service. You helped me get the right product, answered my questions and delivered the goods on time. ...Doug Farmer
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again. ...JOHN MILLS
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub ...Dr Reginald Brian Payne
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first class thanks. And thank you Christine for your help. ...David Swinson - Meccon Ltd
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Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
...JM and AJ Gray
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